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NEWSFLASH December 2018

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December 2018
In This Edition

Left Column

Positive Impact Launch White Paper Demonstrating How the United Nations Sustainable Development Goals are a Business Opportunity for the Global Event Industry

France, Japan and UAE: GL EVENTS Welcomes on Board 3 New Venues in Major Aeronautics, Knowledge and Business Hubs

South Africa: "Meet Here, Grow Anywhere"

UAE: Dubai Exhibition Centre offers business visitors a gateway to the world and an array of unforgettable experiences

UK: Drumming Up International Business Events for Wales

UK: VisitBritain welcomes Eurostar and Virgin Trains partnership to drive international business events to the UK

European cities to discuss the successes and failures of "Eventful Cities"

Right Column

IMEX in Frankfurt 2019 – Sights set on diversity, inclusion, collaboration, ‘new work’ and more

IMEX America 2018 show stats reveal seniority and buying power

James Rees elected as new ICCA president

IACC partners with industry greats and World Obesity Federation to bring delegate dietary requirements guide for meeting planners

Publishers Note

Hosted Buyer Programmes

Meetings Africa

26 to 27 February 2019,
Johannesburg, South Africa
Bonday: 25. February 2019,
optional pre- or post-tours are available.


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Dear Reader!

In the midst of year-end celebrations and the planning for 2019, we would like to take the opportunity to express our best wishes for the upcoming festive season.

In this edition, we’re looking out to IMEX in Frankfurt 2019, and back to IMEX America.

Looking to the associations: James Rees was elected to be the new ICCA president. A delegate dietary requirements guide for meeting planners has been created by the IACC, industry partners and the World Obesity Federation. And we’re looking out to the European Cities Marketing Meeting in Edinburgh next February and the discussion around successes and failures of “Eventful Cities”.

Please take a moment to read about the changes and business opportunities of the United Nations Sustainable Development Goals for our industry.

Join us looking into the UK with the new partnership of Eurostar and Virgin Trains and its offerings for MICE planners, and please don’t forget to check out ICC Wales!

And last, but not least – we’re looking at venues! GL Events announced the opening of three venues at ibtm world: Aichi Sky Expo Convention and Exhibition Center, Japan; E2 Dubai South Event and Exhibition Center, UAE; and the new Toulouse Exhibition and Convention Centre, France. And as Dubai is preparing for the 2020 Expo, the Dubai Exhibition Centre expands to this already impressive list of venues.

We warmly invite you to share this edition with your friends and colleagues – please use the button to forward the email.

For the festive season, we wish you a peaceful and happy time and a wonderful start into 2019.

Best regards

Martina Warter
General Manager & Publisher
MICE Media Marketing
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Positive Impact Launch White Paper Demonstrating How the United Nations Sustainable Development Goals are a Business Opportunity for the Global Event Industry

Four United Nations staff attended this year’s IBTM World, in what is believed to be an industry first, to engage with the global event industry as events are increasingly recognized as a route to achieving the United Nations Sustainable Development Goals.

Dennis Winkler from UNFCCC commented “I was happy to be attending IBTM for the first time this year. It was a good opportunity to see and hear what is happening throughout the industry and exchange good practice for the sustainable organization of conferences.

Following on from the 2017 white paper to support the United Nations Year of Sustainable Tourism, Positive Impact launched an annual white paper, sponsored by IBTM World to further the conversation of how strategically impactful the event industry could be.

Highlights from the white paper include:

The prediction that in 2019 that plastic, legacy, measurement and circular economy will become buzz words for the industry.
10 opportunities for anyone to collaborate and act, including using materials created with support from SITE Foundation which will help any event professionals to map their own sustainability journey.
The white paper also signposts to practical action the industry can be taking. For example, any examples of best practice sustainability initiatives shared on social media using #shareapositiveimpact will be filed in an online library of examples of how events can be used to achieve the United Nations Sustainable Development Goals.
Fiona Pelham CEO of Positive Impact explained ‘the more examples of events creating a legacy the stronger the business case for businesses to increase the role of events in their business strategy’

Portfolio Director Shane Hannam said, ‘This year IBTM World went beyond providing education on sustainability, we connected sustainability leaders with our industry, supported our exhibitors with tools to measure their impact and continued to collaborate with Positive Impact to provide industry thought leadership’.

Throughout IBTM World education sessions and meet ups in the sustainability area gave attendees the opportunity to act. For example, attendees shared their ideas on how to address the role of plastic in the event industry as part of research for a significant campaign to address plastic waste supported by Monterey County Convention and Visitors Bureau.

To receive a copy of the report, please visit:

France, Japan and UAE: GL EVENTS Welcomes on Board 3 New Venues in Major Aeronautics, Knowledge and Business Hubs

Fast growing in different parts of the world, GL events introduces 3 new centres to join its 40 venues global network:

  • Aichi Sky Expo Convention and Exhibition Center, Japan
  • E2 Dubai South Event and Exhibition Center, UAE
  • New Toulouse Exhibition and Convention Centre, France

Three destinations are renowned hubs for aeronautics and aviation.

  • Toulouse is a world capital for aeronautics and European capital in space sector
  • The aerospace industry in Aichi-Nagoya is the largest in Japan and in Asia
  • Dubai is amongst top Aerospace Cities of the Future with the ambition to become the Aviation Capital of the World

Given this strong know-how, a special event will be organised during IBTM to « fly through » these 3 destinations while featuring 3 new multi-purpose venues close to international airports.

Aichi Sky Expo is a 60 000sqm versatile facility to open in Japan in September 2019. With this significant growth of event capacities, Japan offers new opportunities to exhibition, congress and event organisers. Largest industrial region in Japan, strategically located between Tokyo and Osaka, Aichi is Japan gateway to the world. Situated in bonded area, in 5 minutes’ walk from Aichi airport (Centrair), Aichi Sky Expo symbolises the willingness to open Aichi to international trade and relations.

New Toulouse Exhibition and Convention Centre comprising 40 000sqm of indoor exhibition, 39 000sqm of outdoor exhibition and 15 000sqm of convention spaces, will open in June 2020. Designed by Rem Koolhaas, famous Dutch architect, as a compact mini-city inspired by the shape of the aeronautics manufacturing plants in the area, the venue will be in 5 minutes’ drive from Toulouse-Blagnac International Airport, 1st French business airport. Upon the opening, the venue will host Open Space, major event in space sector, designed by industry partners and GL events.

E2 Dubaï South Event and Exhibition Center is in the heart of Aviation District, ecosystem comprising aerospace supply chain, airside facilities, education and R&D, hosting Dubaï Air Show. The 40 000 sqm center is purpose-built for catering large-scale shows and events. World Expo 2020 and Al Maktoum International Airport which will become the largest hub welcoming 200 million passengers per year, are stone throw from the venue.

South Africa: "Meet Here, Grow Anywhere"

South Africa is a leading globally-competitive business events destination boasting new infrastructure development and hosting world-class events. This was the sentiment expressed in Barcelona this week, where the global Meetings, Incentives, Conferences and Exhibitions (MICE) trade show, IBTM World, is taking place.

Speaking to media, Chief Convention Bureau Officer at the South Africa National Convention Bureau (SANCB), a unit of South African Tourism, Amanda Kotze-Nhlapo, announced that for the first time ever, South Africa will host the ICCA Association Meetings Programme (AMP) between the 18th and the 20th June 2019 in the city of Durban where over 100 delegate comprised of ICCA members and various association executives, will congregate over the three days. ICCA is the International Congress and Convention Association (ICCA).

“We are thrilled to welcome back our ICCA family to South Africa after we hosted a very successful ICCA annual congress in 2004 in Cape Town. This time we have the opportunity to showcase another very iconic city in South Africa. Durban is a diverse African city that is focused on investment and growing the economy. It is therefore not a coincidence that the city attracts such important meetings,” said Kotze-Nhlapo.

James Rees, ICCA President said: “ICCA's statistics on international association meetings show that the number of meetings in the African region has more than tripled in number in the last 20 years. This is a clear sign of the region's growing importance in the global meetings market. ICCA is proud to show its support for the region by hosting our annual Association Meetings Programme (AMP). The event is attended by both ICCA member-suppliers and association clients, and will provide the perfect opportunity for all major international meetings stakeholders in Africa to deepen their knowledge about association meetings research, bidding, sales and marketing.

The ICCA Association Meetings Programme (AMP) meeting will take place at the Durban International Convention Centre which is also celebrating its 21st anniversary this year (2018). This venue and city, are formidable players in the business events industry with Durban being the only city other than Washington DC to have played host the World Aids Society twice having hosted the event in 2000 and in 2016. Durban won the event over London and Istanbul in 2016 proving that South Africa has the capability to beat any destination in the world.

Kotze-Nhlapo also shared South Africa’s newly-launched business events “Meet Here. Grow Anywhere” campaign.

“‘Meet Here, Grow Anywhere’ is about bringing people to the source of business inspiration – South Africa. We need to show the world what South Africa is capable of as a business events destination. People who meet in South Africa are immediately inspired by the spirit of our warm, welcoming and entrepreneurial people and they take that, thrive and grow anywhere in the world,” adds Kotze-Nhlapo

In committing to the ethos of the “Meet Here. Grow Anywhere” campaign, South Africa is continuing its commitment in investment in Small and Medium Enterprises (SMEs) in the business events sector. This year a total of ten enterprises are exhibiting at this trade show as part of South Africa’s National Department of Tourism’s Incentive Programme.

“Our SMEs are an integral part of our tourism offering. They are what makes South Africa an excellent value for money, authentic and enriching business events destination,” concludes Kotze-Nhlapo.

UAE: Dubai Exhibition Centre offers business visitors a gateway to the world and an array of unforgettable experiences
  • With 45,000 sqm of programmable space, DEC to feature cutting-edge technology and amenities
  • A unique venue for conferences, exhibitions, summits, banquets and concerts during Expo 2020
  • MICE delegates will share in Expo’s world-class hospitality, entertainment and cultural festivities

Business delegates from around the world will access the international community through the Dubai Exhibition Centre (DEC), a state-of-the art facility co-located with Expo 2020 Dubai. DEC has been specifically designed to host business meetings, incentive travel, conferences and exhibitions (MICE).

Announced on the opening day of IBTM World in Barcelona, DEC will offer cutting-edge technology such as best-in-class audio-visual and telecommunications facilities, as well as extensive catering facilities.

The 45,000-sqm of programmable space can be configured for all types of events, including conferences, exhibitions, summits, banquets and even indoor concerts.

Manal AlBayat, Senior Vice President – Content and Programming, Expo 2020 Dubai, said: “With state-of-the-art facilities, world-class hospitality services and an electric atmosphere, the Dubai Exhibition Centre will create a unique and unforgettable experience for business delegates, exhibitors and visitors. “This venue offers delegates from every corner of the planet an opportunity to be part of Expo 2020 Dubai, which will bring together world leaders, innovators, artists, entertainers, entrepreneurs and more for a six-month celebration of human ingenuity and progress.”

A total of 190 countries have already confirmed their participation in Expo 2020, alongside multilateral organisations, businesses and educational institutions. Expo 2020 expects to attract 25 million visits between October 2020 and April 2021. With 70 per cent of visitors projected to come from outside the UAE – the largest proportion of international visitors in the 167-year history of World Expos – DEC will offer MICE delegates access to a truly global destination.

DEC, formerly described as Co-Ex during planning, will be served by Expo 2020’s dedicated Route 2020 metro station and four major highways, making it easily accessible from all the UAE’s air and sea ports, as well as the projected 132,000 hotel rooms that will be available across Dubai by 2020.

DEC will provide an exceptional location for business events. In addition to its 28,000 sqm customisable exhibition space, the facility will also feature two theatres/auditoriums with respective capacities of 2,500 and 400 guests; two 2,000-plus-capacity multipurpose halls that can be combined for larger events; and 10 meetings rooms. The venue will also be able to accommodate audiences of up to 15,000 for indoor concerts.

To contact the Dubai Exhibition Centre team, or to learn more about Expo 2020 ’s MICE offerings, email Diese E-Mail-Adresse ist vor Spambots geschützt! Zur Anzeige muss JavaScript eingeschaltet sein!.

UK: Drumming Up International Business Events for Wales

Welsh Government’s Business Events team will be aiming to bring more conferences, meetings and exhibitions to the country, thanks to Wales’ presence at ibtm world in Barcelona.

The team will be promoting the country’s credentials as a destination for business events which bring millions of pounds in economic benefit to Wales in the form of spending by conference delegates throughout the country.

Heledd Williams, Head of Business Events for Visit Wales said: “We are thrilled to be showcasing Wales at IBTM World and showing off everything we have to offer to the worldwide business events industry. Wales has a huge potential to draw further business events to our award-winning venues and destinations which already have a fantastic track record in hosting major events.

“In 2019 we will be celebrating a Year of Discovery. As part of that, our business events campaign will encourage key industry decision makers to discover Wales for events by highlighting what makes Wales different. It will focus on our important economic sectors including Life Sciences, Advanced Materials and Manufacturing, Creative Industries, Food and Drink, Energy and Environment, Financial and Professional services and Technology and emphasise our fantastic range of versatile meetings and events space, experiences and activities and our agile and innovative approach to delivering business events.”

Minister for Culture, Tourism and Sport, Lord Ellis-Thomas said: “It is vital that we bring as many conferences and events to the region as we can, as they are key to the growth of our economic strength as a nation. Our investment in Venue Cymru in North Wales and, in particular the opening of ICC Wales next year will be a catalyst for putting Wales on the map internationally. We must capitalise on this opportunity and encourage the world to discover what a wonderful place Wales is to visit as a business delegate.”

The Wales stand at IBTM World included many of Wales’ top venues, destinations and support partners including Cardiff, The Vale Resort, Venue Cymru, Celtic Manor Resort, Think Orchard, Cambria DMC and the International Convention Centre Wales which opens in July next year.

UK: VisitBritain welcomes Eurostar and Virgin Trains partnership to drive international business events to the UK

VisitBritain welcomed the new Eurostar and Virgin Trains partnership to offer a united travel service for the meetings, incentives, conferences and exhibitions (MICE) market, to drive growth in international business events to the UK.

The partnership, officially launched at IBTM World in Barcelona, gives international event planners the freedom to book multi-stop journeys from mainland Europe to British destinations on the Eurostar and Virgin Trains networks through a ‘one-stop-shop’ booking experience.

The new booking service provides ease of access and strengthens route connectivity, opening up new MICE destinations including Manchester, Liverpool and Birmingham, enabling groups to discover more venues, attractions, heritage and culture in cities beyond London.

Event planners will also be able to book out carriages or trains for their MICE events at discounted travel rates and can change or transfer tickets between delegates.

VisitBritain’s Head of Business Events Kerrin MacPhie said: “We are excited to be part of a collaboration to drive growth to more destinations across the UK for the international MICE market, giving event planners and their delegates the chance to easily explore our wider business events offer.
“This new booking experience provides convenience for the MICE market, easing the planning process and encouraging more international meetings to take place right across our nations and regions. Travelling is part of the meeting experience and offering seamless transport options positions the UK a step closer to being the leading destination for international MICE events.”

Groups can choose from three travel classes in exclusive carriage services offered on both networks, including branded headrests and cushions as well as a variety of catering options. Eurostar’s MICE initiative, which can now be booked through Virgin Trains, also offers tailored on-board experiences based on the event or destination delegates are travelling to.

European cities to discuss the successes and failures of "Eventful Cities"

At the European Cities Marketing Meeting in Edinburgh, February 13-16, 2019, leading international experts, event owners and selected international showcases will provide attendees with all the insights and inspiration they need to cultivate the event scene in their city. The unmissable conference programme on "Eventful Cities" will tackle both the successes and failures of some urban events' organisation.

Urban events are awesome communication platforms and can generate great public excitement and boost the soft power of the city. Moreover, big events bring with them increased economic turnover, and - if conceived and executed strategically - they might boost your city's international brand and stimulate urban development both physically and socially.

Events can be a great way of manifesting your city for a global audience. In the cultural economy, small is often beautiful and what is local might go global. Pamplona, Davos, Kassel and Park City - with original and exclusive content, even the smallest of towns can be world cities for a few days every year. Events have the power to make nowhere places go everywhere. If you thought the name Sochi was a new ice cream, a Japanese rock band or perhaps an advanced yoga position, the Winter Olympics 2014 should have taught you otherwise.

Yet, as it turns out, the major events business can also be a minefield of public dispute and an ugly waste of taxpayers' money. For host cities, major events in culture, commerce, science or sports have become a complex and high-risk business with many pitfalls and diverse stakeholder interests.

"The fully loaded two-day conference with leading international experts, event owners and selected international showcases will provide attendees with all the insights and inspiration they need to cultivate the event scene in their city. The conference will present event leaders and creatives from some of the world's leading happenings and dissect the strategies that made them successful." said Dieter Hardt-Stremayr, ECM President.

But it will also uncover the dark side of the moon with a "festival of failures" where brave survivors of epic disasters in event management will share their experiences and valuable learnings. Indeed, some events just don't go as planned and three examples will be presented during the conference:

First, Wonderful Copenhagen veterans Emil Spangenberg and Peter Rømer Hansen will give their version of the hybris and nemesis that brought an epic catastrophe to Wonderful Copenhagen... and list everything they learned from the project from Hell aka the Eurovision Song Contest 2014.
Then another Nordic example. For decades, Göteborg & Co has been a leader in hosting megaevents as an integral part of the destination strategy. However, in 2017 the city got severely burnt on a European horse show. Now, the city is well back on the horse, and Camilla Nyman, former CEO of Göteborg & Co will look back and share the lessons for the future.
Finally, the Fêtes de Genève, it is the big, traditional summer festival in the Alpine city by the lake, but in 2016 and 2017 the party resulted in a serious financial hangover that killed the fun. After a year on garden leave, Philippe Vignon will be back from the sack and happy to share his - now former - CEO confessions for the common good!

There may be no universal risk management key but somehow the experiences and lessons learned by these former ECM members will help the ECM Spring Meeting conference attendees.

"Members destinations will talk about their failures which is really brave. It might not be often the case everywhere but this is the perfect example of the ECM spirit: going beyond fiascos to share the real picture and foster the culture trust between members. That's what makes all of us learn even more." continued Dieter Hardt-Stremayr.

All of this will unfold in the world heritage city of Edinburgh, Scotland's proud capital and "the world's festival city" on February 13-16, 2019.

Registrations for #ECMEdinburgh2019 are now open on ECM Website:

IMEX in Frankfurt 2019 – Sights set on diversity, inclusion, collaboration, ‘new work’ and more

“This show is amazing – going from country to country, hotel to hotel, all in the same space. I’m looking forward to being surprised!” Bianca La Placa from the World Environmental Education Congress Network sums up the energy and excitement of buyers at IMEX in Frankfurt earlier this year.

The worldwide exhibition for incentive travel, meetings and events returns to Frankfurt from 21 – 23 May 2019, bringing together destinations, venues, tech providers and more. Among the many exhibitors already confirmed are New Zealand, Senses of Cuba, Barcelona Convention Bureau, Visit Brussels, Kempinski Hotels, Melia Hotels and Latvia. During the three days of the trade show, planners can meet with more than 3,500 suppliers from every sector of the global meetings and events industry.

IMEX’s preshow education day, EduMonday, takes place on 20 May and includes She Means Business - a conference celebrating the role of women in the meetings industry. EduMonday begins at lunchtime with a keynote speaker after which the programme offers learning opportunities in both German and English.

Collaboration, co-creation and the circular economy

The 2019 edition of IMEX in Frankfurt will also feature many of the content ideas and feedback received this year. Reflecting current trends within the events industry and the world at large, topics such as diversity and inclusion, collaboration and co-creation plus the circular economy will all be explored.

“We know that the German market has its own business drivers and priorities so we’ll be addressing these in our programming. ‘New Work’ is just one example. It describes the challenge many companies face in adapting established business models to suit today’s new world of work and the expectations of a younger, more purpose-driven workforce. This is a big topic given Germany’s mature economy,” says Carina Bauer, IMEX Group CEO.

“We’ll also be integrating specialist education streams into the show, with workshops designed for association executives, corporate event planners and live event agency planners taking place on given days so that they can be blended more easily with exhibitor appointments. Experiential continues to be a huge trend so we’re looking to develop our Live Zone offering too.” continues Bauer.

Successful trial establishes demand for Agency Directors Forum

Also returning for 2019, having been successfully trialled this year, is the Agency Directors Forum. This allows a select group of senior planners from small to mid-size meetings and live events agencies to engage in high level peer to peer discussion.

As always, IMEX will also be offering dedicated professional development and networking programmes for association meetings executives plus corporate meetings and events professionals.

IMEX in Frankfurt 2019 will take place at Messe Frankfurt from 21 - 23 May 2019, with EduMonday, its pre-show day of learning and insights, on Monday 20 May. Registration is free and opens at the beginning of January 2019.

IMEX America 2018 show stats reveal seniority and buying power

IMEX has released official figures from IMEX America 2018 shedding light on the hosted buyers, attendees and exhibitors which helped to make it the largest ever show.

The eighth IMEX America, which took place 16 – 18 October at the Sands® Expo and Convention Center in Las Vegas, attracted a record 13,588 participants including more than 3,327 hosted buyers from 63 countries.

The buyers – both hosted buyers and buyer attendees – were at a senior level with well over 60% (67.5% and 63.5% respectively) having between 11 – 20+ years experience. Nearly half of all hosted buyers (47.5%) were at Chairman, CEO, MD, Director or Senior Manager level.

Attendees brought with them considerable buying power with 65% hosted buyers and 60% buyer attendees managing budgets of between $1m - $10m. Over half of hosted buyers (58%) were from the incentive house/agency sector, 24% from the corporate sector and 10% from the association/ government sector. For buyer attendees the mix was 38% corporate clients, 31% incentive house/ agencies and 12% associations.

Well over 70,000 appointments were made, including 64,500 individual appointments and booth presentations – an increase of 7 per cent. In addition, 70 per cent of appointments had RFPs attached.

The show this year expanded into an additional hall creating space for over 3,500 exhibitors representing 150 countries. A significant factor in this growth was the arrival of more than 60 new booths while 81 booths took larger spaces.

Find IMEX America 2018 show stats are here:


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James Rees elected as new ICCA president

Dubai, United Arab Emirates -- James Rees, Executive Director at ExCeL London, has been elected as the new ICCA president at the General Assembly of the 57th ICCA Congress, which is taking place from 11-14 November 2018 in Dubai, United Arab Emirates.

Rees was first elected to the ICCA Board in 2012 and became a Vice President in 2017. Before this he served in leadership positions in ICCA’s UK & Ireland Chapter.

Competing for the ICCA presidency alongside Rees were Juan José Garcia and Eric Bakermans, both long-term members of the global association’s Board. The three candidates ran very extensive campaigns to win the ICCA member vote.

The General Assembly where the announcement was made was livestreamed to all ICCA member from around the world. A recording of the session is available online at

Commenting on his win, James Rees said: “What we can do, with the right leadership, is to use ICCA’s strengths to drive that innovation, creativity, and incentive for improvement. And this is what I am going to deliver.

“As ICCA President, I will be a true advocate for our business, a champion of our sector and ensure that ICCA’s voice is heard by government, in a language they understand. It will be an honour and privilege to serve as your President.”

Find out more about the campaign of the winning candidate here at

The 2018 ICCA Congress has attracted 1,156 delegates from 79 countries, making it the biggest Congress held outside Europe.

IACC partners with industry greats and World Obesity Federation to bring delegate dietary requirements guide for meeting planners

International meeting planners have noted a significant increase in conference delegates expressing dietary and allergen requirements during event registration, according to IACC’s 2018 Meeting Room of the Future report.

As this trend is forecasted to grow in 2019, IACC, in collaboration with the World Obesity Foundation and other industry partners such as MPI, Events Industry Council and Thrive Meetings and Events, has created the Guide to Managing Conference Delegate Dietary Requirements - a new, comprehensive guide designed to help meeting and event planners manage partnerships and liaison with venues on the topic of dietary needs and requirements to ensure delegate health and wellbeing.

The guide also explains the various allergens and emerging diets, including religious requirements and health-related allergens, and provides advice and practical tips on how to place delegate health and wellbeing at the heart of events without compromising on experience.

Mark Cooper, IACC CEO, comments: “Last year, when I asked a room of 200 meeting planners if managing dietary needs was a challenge and 75% or more raised their hands, I knew immediately that we needed to do more as an association and industry. As we conducted more research, we saw clearly that there was some valuable insights and best practice that if adopted, would help both our planner and venue community. This is just the beginning and we hope that soon we will see more training and certifications to support the competent management of dietary needs.”

One of the pieces of research undertaken by IACC that surfaced a gap in the market which presented a challenge for planners and drove the creation of the dietary guide was IACC’s latest Trends in Nutrition & Delegate Wellbeing study, which highlighted that 79% of meeting planners agreed that they now receive more dietary requests in comparison to two years ago; only 75% of venues offer training to staff on serving people with allergies; and only 33% of venues include basic nutritional information on their menus.

The full guide is available for download on

As an additional resource, in January 2019, IACC will host two webinars, one for meeting planners and one for venues, focused on Food & Beverage trends. Registrations will be made available at in due course.