Mittwoch, 18 Oktober 2017
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Industry Digital Award driving international venue standards

As the deadline (28th February) approaches for the 2017 Global Digital Infrastructure Award, leading conference and hotel venues are invited to submit an application. The award has been brought to you by a partnership of leading international experts in the meetings industry. It serves to celebrate and inspire change in the digital infrastructure and services made available in meeting venues around the world. Now in its fourth year, INCON has teamed up with a broad coalition of strategic partners to support the development and promotion of the global award. The partners include: IACC, ICCA, Best Cities, IMEX, The Iceberg and media partner Association Meetings International.

The previous award winners: Austria Center Vienna, MCEC and Darmstadtium benefited from some impressive opportunities to showcase their venue’s technological capability and to present their venue as Best in Class through their award case studies. Roslyn McLeod, INCON Co Chair said: "by giving visibility to the venues that are delivering excellent services we hope to inspire improvements to digital infrastructure across all venues which should be of tremendous value to delegates, clients, meeting planners and to the broader meetings industry".

The Award judge Bob Heile is involved in more than eleven different conferences on WIFI and digital communications annually, where he tests at first hand the quality of digital communications in venues across the globe. He explains: "Events turn into disasters when venues do not appreciate the importance of crucial background services like WIFI connections. The Award offers an opportunity to showcase venues that have worked really hard to put in place excellent digital infrastructure which permits event planners to deliver even better meetings". Bob, together with an international panel of judges will review the award applications and the winners will be announced at IMEX Frankfurt in May 2017.

An application can be completed from the INCON website: www.incon-pco.com/award. There is no entry fee. All it takes for a venue to be considered is to fill in an application with full details about your venue and return it by 28th February 2017.

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XING Events Publishes its First Research about Digitalisation in the Event Industry

The use of digital solutions in the event industry is on the rise
Digitalisation is predominantly spreading throughout event marketing and event organisation
There is a large gap between what attendees want and what organisers offer
Three-quarters of organisers could meet their goals

XING Events - experts in attendee management and event marketing - published its research about digital transformation in the event industry. Digital transformation entails various changes in existing business models and structures in the event industry. Digital technologies are in the process of taking over the traditional trade fair and event sector, creating the need for further development.

XING Events wanted to find out how organisers are using digital transformation for their purposes, which new developments there are and where the challenges lie. The comparison of attendee and organiser perspectives regarding this topic offers particularly interesting insights. The research also includes valuable, practical and easy-to-implement tips for using digital technologies efficiently.

Download your copy on: http://bit.ly/report_2016_en

Digitalisation Is Predominantly Spreading throughout Event Marketing and Event Organisation

Three-quarters of organisers noticed an improvement in their processes, particularly in event preparation, by using digital technologies. This is also reflected in the opinions of attendees who feel that additional event information, networking opportunities and online ticketing are the greatest advantages that digital event preparation offers.

There Is a Large Gap between what Attendees Want and what Organisers Offer

Especially when it comes to ticketing, the answers diverge strongly. Although nearly half of organisers surveyed are using online ticketing, this solution is not their prime focus. However, it has become indispensable for almost 90% of attendees. Although organisers feel that event marketing and attendee communication has successfully been optimised, attendees expressed their need for more information.

Three-quarters of Organisers Could Meet their Goals

When opting for digitalisation, the main goals for organisers were to achieve efficiency in terms of time, costs and organisation, and increase attendee satisfaction. 75% of organisers could reach these goals by using digital solutions.

A look at future trends shows similar results: Three-quarters of organisers want to continue expanding their digital event management solutions in the future. Attendees have also noticed an improvement, and 81% find digital solutions to be indispensable.

www.xing-events.com

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Airline News: TAP and JETBLUE announce new codeshare

New agreement opens 34 cities to one-stop service to Portugal from North America

TAP Portugal, Portugal’s leading airline, announced today that it has signed a code-share agreement with JetBlue. The new commercial alliance will allow passengers new and convenient flight options to 34 North American gateways, with seamless connections through JetBlue’s Hubs in New York – John F. Kennedy and Boston Logan Airport.

With this agreement, TAP will be able to codeshare JetBlue flights departing New York JFK and Boston Logan to 34 North American gateways, giving it passengers in the US access to the national JetBlue network, the largest domestic carrier at both airports. New connections will include including San Francisco, Los Angeles, Washington, Chicago, Las Vegas, Orlando, Detroit, New Orleans, Savannah, San Juan, Richmond and Tampa.

"One of the strategic pillars of TAP's road to success is customer service excellence. Partnering with JetBlue - well known for its quality, customer-driven service - is a very important new cornerstone of that pillar. Our codeshare will allow TAP to extend its network coverage and service options in the Unites States, by conveniently combining our transatlantic services with JetBlue's domestic flights. Our customers will benefit with seamless ticketing and great service,” said José Guedes Dias, VP Alliances, Industry and Regulatory Affairs at TAP.

Currently, TAP serves Newark and Miami and has just increased services with the kick-off of daily flights from Lisbon to Boston on June 11, and to New York JFK starting in early July. Both will be served with new Airbus A330 aircraft about to be delivered, and increase TAP flights from Portugal to the US to more than 30 a week. Learn more atwww.flytap.com.

“We look forward to welcoming connecting TAP customers onto JetBlue flights, getting them to their final destination with the same great customer service and in-flight features that have helped make JetBlue the No. 1 ranked airline for customer satisfaction in the U.S.,” said Scott Laurence, senior vice president airline planning, JetBlue. “TAP and JetBlue share a passion for offering customers a great experience at a low price, and we are pleased to include this brand as one of our partners.”

JetBlue is known for its award-winning service featuring the most legroom in coach, free Fly-Fi, complimentary snacks and soft drinks, free, plus live DIRECTV® and SiriusXM® programming in every seatback.

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Czech Republic: Prague Introduces Mobile App for Meeting Planners

Prague Convention Bureau in cooperation with C.O.T. media publishing house and with the support of Prague City Tourism launched a mobile app to help meeting planners explore Prague congress opportunities. “Prague Meeting Planners’ Guide” app is available for smartphones with Android, iOS and Windows Phone operating systems free of charge.

Those interested can download the “Prague Meeting Planners’ Guide” in app stores from the second half of June. The mobile app is intended especially for meeting planners seeking the right venue and services providers for their event in Prague. Basic information about the capital, various types of conference venues, an overview of hotels and restaurants, professional conference organizers (PCOs) and destination management companies (DMC) as well as providers of other related services can be found via the app.

“Mobile app complements the existing printed version of Prague Meeting Planners’ Guide and destination presentation, which we update regularly and their digital versions are available for download on our website. The key benefit of the app is that all the information is easily accessible and always at hand. The app also allows to filter the data according to various criteria, such as venue capacity or type,” said Roman Muška, Managing Director at Prague Convention Bureau.

The owners of Android based smartphones can download the app in English atplay.google.com/store/apps/details?id=cz.wmp.pmpg. iOS version is available on this linkitunes.apple.com/us/app/prague-meeting-planners-guide/id1124041629?mt=8 and Windows Phone herewww.microsoft.com/cs-cz/store/apps/prague-meeting-planners-guide/9nblggh4rrsk.

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Japan Launches a New Venue Finding Tool

Just before IMEX, the Japan National Tourism Organization launched an updated city guide and unique venue search tool on the meetings & events website www.japanmeetings.org

The new city guide is easily downloadable as a PDF and introduces the meetings facilities of 52 cities and regions. The Unique Venue search tool includes an ever-growing list of temples, castles, museums, gardens and parks and planners can search by region and category to find the perfect venue. 

www.japanmeetings.org 

 

 

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